Westchester Collision & Recovery Services
Westchester Collision’s Client Advocate service acts as your personal guide through the entire insurance claim process. Our in‑house claims department, staffed with seasoned professionals, takes charge of every detail—from initial filing to final settlement. This ensures smooth coordination between you, the insurer, and the repair team, relieving you of the complexities of claim handling.
After inspecting your vehicle, the Client Advocate compiles a comprehensive, manufacturer‑quality damage estimate. We then translate those findings into terms your insurance company understands, advocating for necessary repairs rather than low-cost shortcuts. This ensures your car is restored based on its original standards—not a diminished, minimal-repair approach .
Because we are an independent shop with I‑CAR Gold Class credentials, our advocate champions high‑quality, certified repairs—working for you, not the insurer. We fight against insurer steering toward inferior parts, leveraging our expertise to ensure your vehicle is repaired safely and comprehensively.
Throughout the repair process, your advocate maintains open communication. We address any adjustments as underlying damage emerges, keeping your insurer updated and ensuring the estimate evolves with each repair stage. Our goal is to avoid payment delays, revisions, or disputes—ensuring continuous, efficient progress.
Ultimately, the Client Advocate service is about peace of mind. You’ll have dedicated support handling claims, coordinating estimates, mediating with insurers, and ensuring top-tier repair quality. With Westchester Collision’s in-house team managing complexities, your focus stays on getting back into your safely restored vehicle.
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